We offer a 30 day money back guarantee with all our hosting plans. If our servers are not up 99.5% of the time or you are for any reason not satisfied with our web hosting service then we'll refund you the hosting fees. This is our way of assuring you that we take our customers seriously and we value your business.

30 Day Money Back Guarantee

If for any reason you are not satisfied with the web hosting service we have provided within the first thirty days then you are entitled to a full refund. The process refund process is easy. Simply complete and fax in a cancellation form and we will cancel the account and issue a full refund.

All cancellation requests must be submitted via the web, postal mail or fax and you will receive a confirmation upon the cancellation of your account. Cancellations via the telephone and informal email will not be accepted. Use our online cancellation form.

This guarantee does NOT apply to any accounts that are terminated/cancelled by DIGITALiBiz for violating our Terms of Service or any other policy. Our uptime guarantee does not include any downtime that is beyond our control including but not limited to: network outages, internet congestion, power failures, and any downtime associated with a violation in our terms of service. Scheduled maintenance also does not apply for our uptime guarantee.